Support

Email support@getopenmuse.com. In the app, Settings > Report a problem (or shaking your phone) prepares a report you can send by email or any other app; in TestFlight you can also send feedback with a screenshot.

Getting started

1. Install Open Muse from TestFlight on iPhone, or download it for Mac or Android, and open it.
2. Register or sign in with an email address and password. No email confirmation is needed, and there is no password reset in the app, so keep the password.
3. Connect a Volcano Ark API key with access to Managed Agents in Settings > Account and workspace. If you were given an account with a key already connected, skip this step.
4. Start chatting. The first conversation sets up your assistant, its cloud environment, and its memory.

Common questions

Does it cost anything? The app is free. Model and cloud usage is billed to the Volcano Engine account that owns the API key.

Why can't the assistant read my Health data? Allow access when iOS asks, or turn it on in iOS Settings > Health > Data Access & Devices > Open Muse. On Android, allow it when Health Connect asks, or in Settings > Security & privacy > Privacy > Health Connect > App permissions > Open Muse.

Android says the app can't be installed. Allow your browser or file manager to install unknown apps when Android asks. An installed copy signed differently, such as a development build, must be uninstalled first.

How do I delete my data? See the privacy policy.

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